How to Reset QNAP (QTS/QuTS hero 4.4.2 - 5.1.x)
If the default credentials don't work, your device may have been configured with a custom password. To restore factory defaults:
1
1Locate the Reset button (usually a small pinhole on the back of the device)
2
2Press and hold the Reset button for 10-15 seconds using a paperclip
3
3Wait for the device to reboot (LEDs will flash)
4
4After the reset, use the default credentials from the table above to log in
Usernameadmin
Password1st MAC address of NAS (uppercase letters without special characters) [ex: MAC = 00-08-9B-F6-15-75 / password = 00089BF61575]
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